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TECHNICAL SUPPORT OR BUG REPORTING

For your reference, we provide complete archives and history of all your support requests.
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In the meantime we invite you to visit our website.

TECHNICAL INQUIRY BY SELF-SERVICE PORTAL.


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About our team

We recommend Teamviewer for remote support.

A member of our support team will communicate with you to determine the nature of the problem. 

Once you are on the phone with a member of our support team, get ready the instant connection tool.

QUICK SUPPORT TOOLS

Support representative can view your screen and share control of your mouse and keyboard.

You always have overriding control of your computer, and end the remote session at any time.


TIPS

Provide as much detail as you can, this will speed up the resolution process.

 Screencasts or annotated screenshots help a lot in reproducing issues. Produce them easily with

Microsoft Snipping Tools

Press Windows logo key + Shift + S.